Introduction

Volunteer Homebuyer Group LLC ("we," "our," or "us") operates the website https://volunteerhomebuyers.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit a form.

Information We Collect

We may collect the following personal information when you voluntarily provide it through our forms:

Full name
Phone number
Email address
Property address
Details about your property or situation

We also automatically collect certain technical data when you visit our Site, including IP address, browser type, pages visited, and referring URL, via cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

Respond to your inquiry and provide a cash offer or consultation
Communicate with you about our services
Improve our Site and services
Comply with legal obligations

SMS/Text Messaging Consent

By providing your phone number and checking the SMS consent box on our forms, you agree to receive text messages from Volunteer Home Buyers regarding your inquiry. Message and data rates may apply. You may opt out at any time by replying STOP. Message frequency varies. We do not share your phone number with third parties for marketing purposes.

Information Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in our operations (e.g., CRM, email services)
Legal counsel or regulatory bodies when required by law
Business partners involved in completing a real estate transaction you've initiated

Cookies and Tracking

We use cookies and similar tracking technologies (such as Google Analytics and Facebook Pixel) to analyze Site traffic and improve user experience. You can control cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, contact us at:

Phone: (865) 324-1736
Email: info@volunteerhomebuyers.com